Support
Talk to a human
Tell us what you’re trying to do and where it’s going wrong. The more detail you share, the faster we can help.
Before you write
Most setup questions are already covered in the docs. Search first, then send us the exact step that isn’t working.
Search the docs69 guides and 75 release notes, indexed.Cloud storage setupS3, Google Cloud, R2, DigitalOcean, Backblaze and more.
Email us directly
support@mediacloud.pressThe form opens a pre-filled email to our Help Scout support desk.
Open a support ticket
This opens your email client with the details filled in.